FAQ

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What should I do to prepare for the appointment?

We ask that you apply ear wax softening drops at least twice a day for a minimum of five days before the procedure. The more often you can manage to apply it, the more successful the procedure is likely to be. Make sure that you keep your head tilted for approximately five minutes to allow the drops to penetrate the wax. Please do not plug your ears with cotton wool after instilling the drops as all this does is absorb the drops.

Can I get a same-day appointment? Do you offer walk-in clinic services?

This is sometimes available, but not guaranteed. It depends on how busy we are. You can usually be seen very quickly, usually within the same week.

Do you perform ear irrigation on children?

We can perform ear irrigation on children as long as they are able to understand what will be happening, are happy to have it done and are accompanied by an adult. We use a very quiet machine so it should not cause alarm, unlike say microsuction, which can be noisy and disconcerting for little ones.